CONTACT US
dittoxpression.com is available for orders and product information 24 hours a day, 7 days a week through email. Our customer service is available from 7:00 AM to 12:00 AM Eastern Standard Time (EST) Monday - Sunday. For More information click on customer service or frequently asked questions.
Please contact us email: sales@dittoxpression.com
RETURNS & EXCHANGE
Do you ship Internationally?
Yes, of course we do. Please, contact us an email sales@dittoxpression.com for international shipping rates
Canceling Orders
You may cancel your order within an hour of placing your order however after an hour your order cannot be cancelled as it is in processing.
Changing Orders (Size Corrections etc.)
We will do our best to catch all the requests for corrections however we cannot guarantee it and cannot be held responsible if your order is processed the way it was originally placed. We apologize for any inconvenience.
How do I return an item?
We want you to be happy with your purchase from dittoxpression.com . You may exchange or return most merchandise for a full refund, less shipping charges, based on the original form of payment, anytime after purchase.
In the case of an exchange, shipping for the new item will be free of charge. (However, we do not refund return shipping charges, unless we made an error.)
Refunds will be credited in the same form as they were paid if an item is returned within 30 days of purchase. If an item is returned more than 30 days after purchase, a return will be administered in the form of a merchandise credit redeemable with your next purchase.
Questions, problems after an order has been placed:
When emailing Customer Service, please make sure to provide your name and your order number, and the question/issue you are having. Please email from the email address associated with the account, this helps to ensure you receive the appropriate help or answers to your concerns.
Processing: Orders placed can take up to 24 to 72 hours for processing, this is the time allowed for the merchandise to be made, packaged and shipped from our warehouse. This is not the estimated time of delivery, and has nothing to do with the delivery portion of your order.
Shipping Days:
We ship using USPS (United States Postal Service) we do not ship on Saturdays or Sundays, or any legal holiday. Mail does not move on these days as well.
Shipping Fees:
We have FREE SHIPPING for USA Customers.
Please, contact us @ sales@dittoxpression.com for international shipping rates
Delivery Times:
Domestic Delivery Times:
First Class- 1-3 Business Day
Please note: These are estimations given by the Post Office, they do not guarantee delivery.
International Delivery Times:
First Class International: 7-10 Business Days
Please note: These are estimations given by the Post Office, they do not guarantee delivery.
Customs: Sometimes packages are held by Customs, and that may cause a delay in delivery.
INTERNATIONAL BUYERS/SHIPPING FEES:
Please, contact us @ sales@dittoxpression.com for international shipping rates
Please, send us the information of which country you are to determine what the cost of shipping will be.
Tracking your package:
All mail classes are able to be tracked, this can be done with the tracking number at www.usps.com. Tracking numbers are emailed to the email used to place the order.
Welcome to DittoXpression. Thank you for visiting our new site DittoXpression.com. DittoXpression offers the latest in fashion apparel while bringing you affordable prices. Whether you are shopping for an event, looking for a hot outfit to wear to one of the city's newest nightclubs, we have something for you. All our clothings are carefully selected to ensure you are current and fashionable. We hope you see something you like.
